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PUT api/2.0/crm/case/{caseid}/close This function requires authentication

Description

Closes a case with the ID specified in the request.

Parameters
Name Description Type Example
caseid
sent in url
Case ID number 1234
Example
PUT api/2.0/crm/case/1234/close
Host: yourportal.onlyoffice.com
Content-Type: application/json
Accept: application/json
Returns

Case

Example Response

application/json

{
  "status": 0,
  "response": {
    "Members": [
      {
        "SmallFotoUrl": "url to foto",
        "MediumFotoUrl": "url to foto",
        "DisplayName": "Tadjeddine Bachir",
        "IsCompany": false,
        "AccessList": [
          {
            "Id": "00000000-0000-0000-0000-000000000000",
            "DisplayName": "Mike Zanyatski",
            "Title": "Manager",
            "AvatarSmall": "url to small avatar",
            "ProfileUrl": "\\/Products\\/People\\/Profile.aspx?user=administrator"
          }
        ],
        "IsPrivate": true,
        "IsShared": false,
        "ShareType": 0,
        "Currency": {
          "Title": "Chinese Yuan",
          "Symbol": "¥",
          "Abbreviation": "CNY",
          "CultureName": "CN",
          "IsConvertable": true,
          "IsBasic": false
        },
        "CanEdit": true,
        "CanDelete": true,
        "id": 1234
      }
    ],
    "CreateBy": {
      "Id": "00000000-0000-0000-0000-000000000000",
      "DisplayName": "Mike Zanyatski",
      "Title": "Manager",
      "AvatarSmall": "url to small avatar",
      "ProfileUrl": "\\/Products\\/People\\/Profile.aspx?user=administrator"
    },
    "Created": "2020-12-08T17:37:04.5736385Z",
    "Title": "Exhibition organization",
    "IsClosed": false,
    "IsPrivate": false,
    "AccessList": [
      {
        "Id": "00000000-0000-0000-0000-000000000000",
        "DisplayName": "Mike Zanyatski",
        "Title": "Manager",
        "AvatarSmall": "url to small avatar",
        "ProfileUrl": "\\/Products\\/People\\/Profile.aspx?user=administrator"
      }
    ],
    "CanEdit": true,
    "CustomFields": [
      {
        "EntityId": 14523423,
        "Label": "Birthdate",
        "FieldValue": "2020-12-08T17:37:04.5916406Z",
        "FieldType": 5,
        "Position": 10,
        "Mask": "",
        "id": 1234
      }
    ],
    "id": 1234
  }
}

text/xml

<result>
  <status>0</status>
  <response>
    <Members>
      <SmallFotoUrl>url to foto</SmallFotoUrl>
      <MediumFotoUrl>url to foto</MediumFotoUrl>
      <DisplayName>Tadjeddine Bachir</DisplayName>
      <IsCompany>False</IsCompany>
      <AccessList>
        <Id>00000000-0000-0000-0000-000000000000</Id>
        <DisplayName>Mike Zanyatski</DisplayName>
        <Title>Manager</Title>
        <AvatarSmall>url to small avatar</AvatarSmall>
        <ProfileUrl>\/Products\/People\/Profile.aspx?user=administrator</ProfileUrl>
      </AccessList>
      <IsPrivate>True</IsPrivate>
      <IsShared>False</IsShared>
      <ShareType>0</ShareType>
      <Currency>
        <Title>Chinese Yuan</Title>
        <Symbol>¥</Symbol>
        <Abbreviation>CNY</Abbreviation>
        <CultureName>CN</CultureName>
        <IsConvertable>True</IsConvertable>
        <IsBasic>False</IsBasic>
      </Currency>
      <CanEdit>True</CanEdit>
      <CanDelete>True</CanDelete>
      <id>1234</id>
    </Members>
    <CreateBy>
      <Id>00000000-0000-0000-0000-000000000000</Id>
      <DisplayName>Mike Zanyatski</DisplayName>
      <Title>Manager</Title>
      <AvatarSmall>url to small avatar</AvatarSmall>
      <ProfileUrl>\/Products\/People\/Profile.aspx?user=administrator</ProfileUrl>
    </CreateBy>
    <Created>2020-12-08T17:37:04.5736385Z</Created>
    <Title>Exhibition organization</Title>
    <IsClosed>False</IsClosed>
    <IsPrivate>False</IsPrivate>
    <AccessList>
      <Id>00000000-0000-0000-0000-000000000000</Id>
      <DisplayName>Mike Zanyatski</DisplayName>
      <Title>Manager</Title>
      <AvatarSmall>url to small avatar</AvatarSmall>
      <ProfileUrl>\/Products\/People\/Profile.aspx?user=administrator</ProfileUrl>
    </AccessList>
    <CanEdit>True</CanEdit>
    <CustomFields>
      <EntityId>14523423</EntityId>
      <Label>Birthdate</Label>
      <FieldValue>2020-12-08T17:37:04.5916406Z</FieldValue>
      <FieldType>5</FieldType>
      <Position>10</Position>
      <Mask />
      <id>1234</id>
    </CustomFields>
    <id>1234</id>
  </response>
</result>